# Conversations - Catalog: `Crisp` - Schema: `Views` This is a read-only view. The Crisp API may not support changing the data or the Invantive UniversalSQL driver for Crisp does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Crisp API. ## View Columns The columns of the view `Conversations` are shown below. Each column has an SQL data type. | Name | Data Type | Label | Required | Documentation | |---|:---:|---|:---:|---| | `active_last` | `datetime` | | ☐ | Timestamp at which the user was last active. | | `active_now` | `char` | | ☑ | Whether user is considered active right now or not. | | `assigned_user_id` | `varchar2` | | ☐ | Operator user identifier. | | `availability` | `varchar2` | | ☑ | Visitor availability. | | `compose_operator_automated` | `char` | | ☐ | Whether compose is automated or not (ie. comes from a bot). | | `compose_operator_excerpt` | `varchar2` | | ☐ | Message excerpt for compose state. | | `compose_operator_timestamp` | `varchar2` | | ☐ | Timestamp for compose state. | | `compose_operator_type` | `varchar2` | | ☐ | Compose state type. | | `compose_operator_user_avatar` | `varchar2` | | ☐ | Compose user avatar. | | `compose_operator_user_nickname` | `varchar2` | | ☐ | Compose user nickname. | | `compose_operator_user_user_id` | `varchar2` | | ☐ | Compose user identifier. | | `compose_visitor_automated` | `char` | | ☐ | Whether compose is automated or not (ie. comes from a bot). | | `compose_visitor_excerpt` | `varchar2` | | ☐ | Message excerpt for compose state. | | `compose_visitor_timestamp` | `datetime` | | ☐ | Timestamp for compose state. | | `compose_visitor_type` | `varchar2` | | ☐ | Compose state type. | | `created_at` | `datetime` | | ☑ | Conversation creation timestamp. | | `inbox_id` | `varchar2` | | ☐ | Inbox identifier. | | `is_blocked` | `char` | | ☑ | Whether session is blocked or not (block messages from visitor). | | `is_verified` | `char` | | ☐ | Whether session is verified or not (user email ownership is authenticated). | | `last_message` | `varchar2` | | ☐ | Last message excerpt (from visitor). | | `meta_address` | `varchar2` | | ☐ | Visitor address. | | `meta_avatar` | `varchar2` | | ☐ | Visitor avatar. | | `meta_data` | `varchar2` | | ☐ | Visitor data. | | `meta_device_geolocation_city` | `varchar2` | | ☐ | City name. | | `meta_device_geolocation_coordinates_latitude` | `varchar2` | | ☐ | Latitude coordinate. | | `meta_device_geolocation_coordinates_longitude` | `varchar2` | | ☐ | Longitude coordinate. | | `meta_device_geolocation_country` | `varchar2` | | ☐ | Country code. | | `meta_device_geolocation_region` | `varchar2` | | ☐ | Region code. | | `meta_device_system_browser_major` | `varchar2` | | ☐ | Browser major version (eg: version 8.1 has a major of 8). | | `meta_device_system_browser_name` | `varchar2` | | ☐ | Browser name. | | `meta_device_system_browser_version` | `varchar2` | | ☐ | Browser version. | | `meta_device_system_engine_name` | `varchar2` | | ☐ | Engine name. | | `meta_device_system_engine_version` | `varchar2` | | ☐ | Engine version. | | `meta_device_system_os_name` | `varchar2` | | ☐ | OS name. | | `meta_device_system_os_version` | `varchar2` | | ☐ | OS version. | | `meta_device_system_useragent` | `varchar2` | | ☐ | Visitor user agent. | | `meta_device_timezone` | `varchar2` | | ☐ | Visitor device timezone offset (UTC). | | `meta_email` | `varchar2` | | ☐ | Visitor email. | | `meta_ip` | `varchar2` | | ☐ | Visitor IP address. | | `meta_nickname` | `varchar2` | | ☐ | Visitor nickname. | | `meta_phone` | `varchar2` | | ☐ | Visitor phone. | | `meta_subject` | `varchar2` | | ☐ | Subject for conversation (if any). | | `people_id` | `varchar2` | | ☐ | People identifier. | | `preview_message_excerpt` | `varchar2` | | ☐ | Preview message excerpt. | | `preview_message_fingerprint` | `varchar2` | | ☐ | Preview message fingerprint. | | `preview_message_from` | `varchar2` | | ☐ | Preview message sender. | | `preview_message_type` | `varchar2` | | ☐ | Preview message type. | | `session_id` | `varchar2` | | ☑ | Session identifier. | | `state` | `varchar2` | | ☑ | Conversation state. | | `status` | `varchar2` | | ☑ | Conversation status (an alias of state; useful for sorting conversations). | | `topic` | `varchar2` | | ☐ | Topic for conversation (based on messages). | | `unread_operator` | `int32` | | ☑ | Unread messages counter for operator. | | `unread_visitor` | `int32` | | ☑ | Unread messages counter for visitor. | | `updated_at` | `datetime` | | ☑ | Conversation update timestamp. | | `waiting_since` | `datetime` | | ☐ | Conversation waiting since timestamp (if any). | | `website_id` | `varchar2` | | ☑ | Website identifier. |