# HelpdeskSettingsByWebsiteId: Crisp Helpdesk Settings ## Documentation Settings of the helpdesk of a website. - Catalog: `Crisp` - Schema: `Crisp` - Label: Helpdesk Settings This is a read-only table function. The Crisp API may not support changing the data or the Invantive UniversalSQL driver for Crisp does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Crisp API. ## Parameters of Table Function The following parameters can be used to control the behaviour of the table function `HelpdeskSettingsByWebsiteId`. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be evaluated using their default values. Value specification by position is done by listing all values from the first to the last needed value. For example: a `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three. Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third. | Name | Data Type | Required | Default Value | Documentation | |---|:---:|:---:|:---:|---| | `website_id` | `varchar2` | ☐ | | The website identifier. Defaults to the website ID of the connection when left out. | | `website_id` | `varchar2` | ☐ | | The website identifier. Defaults to the website ID of the connection when left out. | ## Columns of Table Function The columns of the table function `HelpdeskSettingsByWebsiteId` are shown below. Each column has an SQL data type. | Name | Data Type | Label | Required | Documentation | |---|:---:|---|:---:|---| | `appearance_banner` | `varchar2` | | ☐ | Banner image URL (if any). | | `appearance_banner` | `varchar2` | | ☐ | Banner image URL (if any). | | `appearance_logos_footer` | `varchar2` | | ☐ | Footer logo URL (if any). | | `appearance_logos_footer` | `varchar2` | | ☐ | Footer logo URL (if any). | | `appearance_logos_header` | `varchar2` | | ☐ | Header logo URL (if any). | | `appearance_logos_header` | `varchar2` | | ☐ | Header logo URL (if any). | | `behavior_ask_feedback` | `char` | | ☐ | Whether to ask for user feedback at the end of an article or not. | | `behavior_ask_feedback` | `char` | | ☐ | Whether to ask for user feedback at the end of an article or not. | | `behavior_forbid_indexing` | `char` | | ☐ | Whether to forbid search engine indexing of all helpdesk pages or not. | | `behavior_forbid_indexing` | `char` | | ☐ | Whether to forbid search engine indexing of all helpdesk pages or not. | | `behavior_frequently_read` | `char` | | ☐ | Whether to show frequently read articles on the home page or not. | | `behavior_frequently_read` | `char` | | ☐ | Whether to show frequently read articles on the home page or not. | | `behavior_locale_picker` | `char` | | ☐ | Whether to show a locale picker in the header or not. | | `behavior_locale_picker` | `char` | | ☐ | Whether to show a locale picker in the header or not. | | `behavior_refer_link` | `char` | | ☐ | Whether to show a link to Crisp in the footer or not. | | `behavior_refer_link` | `char` | | ☐ | Whether to show a link to Crisp in the footer or not. | | `behavior_show_category_images` | `char` | | ☐ | Whether to show category images on the home page or not. | | `behavior_show_category_images` | `char` | | ☐ | Whether to show category images on the home page or not. | | `behavior_show_chatbox` | `char` | | ☐ | Whether to show the chatbox on the helpdesk or not. | | `behavior_show_chatbox` | `char` | | ☐ | Whether to show the chatbox on the helpdesk or not. | | `behavior_status_health_dead` | `char` | | ☐ | Whether to show a status banner when the status page reports as dead. | | `behavior_status_health_dead` | `char` | | ☐ | Whether to show a status banner when the status page reports as dead. | | `include_html` | `varchar2` | | ☐ | Raw HTML include (if any). | | `include_html` | `varchar2` | | ☐ | Raw HTML include (if any). | | `name` | `varchar2` | | ☐ | Name of the helpdesk. | | `name` | `varchar2` | | ☐ | Name of the helpdesk. |# HelpdeskSettingsByWebsiteId: Crisp Helpdesk Settings ## Documentation Settings of the helpdesk of a website. - Catalog: `Crisp` - Schema: `Crisp` - Label: Helpdesk Settings This is a read-only table function. The Crisp API may not support changing the data or the Invantive UniversalSQL driver for Crisp does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Crisp API. ## Parameters of Table Function The following parameters can be used to control the behaviour of the table function `HelpdeskSettingsByWebsiteId`. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be evaluated using their default values. Value specification by position is done by listing all values from the first to the last needed value. For example: a `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three. Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third. | Name | Data Type | Required | Default Value | Documentation | |---|:---:|:---:|:---:|---| | `website_id` | `varchar2` | ☐ | | The website identifier. Defaults to the website ID of the connection when left out. | | `website_id` | `varchar2` | ☐ | | The website identifier. Defaults to the website ID of the connection when left out. | ## Columns of Table Function The columns of the table function `HelpdeskSettingsByWebsiteId` are shown below. Each column has an SQL data type. | Name | Data Type | Label | Required | Documentation | |---|:---:|---|:---:|---| | `appearance_banner` | `varchar2` | | ☐ | Banner image URL (if any). | | `appearance_banner` | `varchar2` | | ☐ | Banner image URL (if any). | | `appearance_logos_footer` | `varchar2` | | ☐ | Footer logo URL (if any). | | `appearance_logos_footer` | `varchar2` | | ☐ | Footer logo URL (if any). | | `appearance_logos_header` | `varchar2` | | ☐ | Header logo URL (if any). | | `appearance_logos_header` | `varchar2` | | ☐ | Header logo URL (if any). | | `behavior_ask_feedback` | `char` | | ☐ | Whether to ask for user feedback at the end of an article or not. | | `behavior_ask_feedback` | `char` | | ☐ | Whether to ask for user feedback at the end of an article or not. | | `behavior_forbid_indexing` | `char` | | ☐ | Whether to forbid search engine indexing of all helpdesk pages or not. | | `behavior_forbid_indexing` | `char` | | ☐ | Whether to forbid search engine indexing of all helpdesk pages or not. | | `behavior_frequently_read` | `char` | | ☐ | Whether to show frequently read articles on the home page or not. | | `behavior_frequently_read` | `char` | | ☐ | Whether to show frequently read articles on the home page or not. | | `behavior_locale_picker` | `char` | | ☐ | Whether to show a locale picker in the header or not. | | `behavior_locale_picker` | `char` | | ☐ | Whether to show a locale picker in the header or not. | | `behavior_refer_link` | `char` | | ☐ | Whether to show a link to Crisp in the footer or not. | | `behavior_refer_link` | `char` | | ☐ | Whether to show a link to Crisp in the footer or not. | | `behavior_show_category_images` | `char` | | ☐ | Whether to show category images on the home page or not. | | `behavior_show_category_images` | `char` | | ☐ | Whether to show category images on the home page or not. | | `behavior_show_chatbox` | `char` | | ☐ | Whether to show the chatbox on the helpdesk or not. | | `behavior_show_chatbox` | `char` | | ☐ | Whether to show the chatbox on the helpdesk or not. | | `behavior_status_health_dead` | `char` | | ☐ | Whether to show a status banner when the status page reports as dead. | | `behavior_status_health_dead` | `char` | | ☐ | Whether to show a status banner when the status page reports as dead. | | `include_html` | `varchar2` | | ☐ | Raw HTML include (if any). | | `include_html` | `varchar2` | | ☐ | Raw HTML include (if any). | | `name` | `varchar2` | | ☐ | Name of the helpdesk. | | `name` | `varchar2` | | ☐ | Name of the helpdesk. |