# HelpdeskFeedbacksByWebsiteIdAndLocale: Crisp Helpdesk Feedbacks ## Documentation Individual feedback left on the articles of the helpdesk of a website in one locale. - Catalog: `Crisp` - Schema: `Crisp` - Label: Helpdesk Feedbacks This is a read-only table function. The Crisp API may not support changing the data or the Invantive UniversalSQL driver for Crisp does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Crisp API. ## Parameters of Table Function The following parameters can be used to control the behaviour of the table function `HelpdeskFeedbacksByWebsiteIdAndLocale`. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be evaluated using their default values. Value specification by position is done by listing all values from the first to the last needed value. For example: a `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three. Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third. | Name | Data Type | Required | Default Value | Documentation | |---|:---:|:---:|:---:|---| | `locale` | `varchar2` | ☑ | | The locale code of the helpdesk (ISO 639-1). | | `locale` | `varchar2` | ☑ | | The locale code of the helpdesk (ISO 639-1). | | `website_id` | `varchar2` | ☐ | | The website identifier. Defaults to the website ID of the connection when left out. | | `website_id` | `varchar2` | ☐ | | The website identifier. Defaults to the website ID of the connection when left out. | ## Columns of Table Function The columns of the table function `HelpdeskFeedbacksByWebsiteIdAndLocale` are shown below. Each column has an SQL data type. | Name | Data Type | Label | Required | Documentation | |---|:---:|---|:---:|---| | `article_id` | `varchar2` | | ☐ | Identifier of the article the feedback belongs to. | | `article_id` | `varchar2` | | ☐ | Identifier of the article the feedback belongs to. | | `article_title` | `varchar2` | | ☐ | Title of the article the feedback belongs to. | | `article_title` | `varchar2` | | ☐ | Title of the article the feedback belongs to. | | `article_url` | `varchar2` | | ☐ | Public URL of the article when published. | | `article_url` | `varchar2` | | ☐ | Public URL of the article when published. | | `comment` | `varchar2` | | ☐ | Comment left with the feedback (if any). | | `comment` | `varchar2` | | ☐ | Comment left with the feedback (if any). | | `created_at` | `datetime` | | ☑ | Feedback creation timestamp. | | `created_at` | `datetime` | | ☑ | Feedback creation timestamp. | | `rating` | `varchar2` | | ☑ | Rating of the feedback; one of helpful and unhelpful. | | `rating` | `varchar2` | | ☑ | Rating of the feedback; one of helpful and unhelpful. | | `session_assigned_user_id` | `varchar2` | | ☐ | Operator user identifier assigned to the session (if any). | | `session_assigned_user_id` | `varchar2` | | ☐ | Operator user identifier assigned to the session (if any). | | `session_avatar` | `varchar2` | | ☐ | Avatar of the author of the feedback. | | `session_avatar` | `varchar2` | | ☐ | Avatar of the author of the feedback. | | `session_email` | `varchar2` | | ☐ | Email of the author of the feedback. | | `session_email` | `varchar2` | | ☐ | Email of the author of the feedback. | | `session_geolocation_city` | `varchar2` | | ☐ | City name. | | `session_geolocation_city` | `varchar2` | | ☐ | City name. | | `session_geolocation_country` | `varchar2` | | ☐ | Country code. | | `session_geolocation_country` | `varchar2` | | ☐ | Country code. | | `session_geolocation_region` | `varchar2` | | ☐ | Region code. | | `session_geolocation_region` | `varchar2` | | ☐ | Region code. | | `session_id` | `varchar2` | | ☐ | Session identifier of the author of the feedback (if any). | | `session_id` | `varchar2` | | ☐ | Session identifier of the author of the feedback (if any). | | `session_nickname` | `varchar2` | | ☐ | Nickname of the author of the feedback. | | `session_nickname` | `varchar2` | | ☐ | Nickname of the author of the feedback. |# HelpdeskFeedbacksByWebsiteIdAndLocale: Crisp Helpdesk Feedbacks ## Documentation Individual feedback left on the articles of the helpdesk of a website in one locale. - Catalog: `Crisp` - Schema: `Crisp` - Label: Helpdesk Feedbacks This is a read-only table function. The Crisp API may not support changing the data or the Invantive UniversalSQL driver for Crisp does not cover it. In the latter case, please use the table NativePlatformScalarRequests to upload data to the Crisp API. ## Parameters of Table Function The following parameters can be used to control the behaviour of the table function `HelpdeskFeedbacksByWebsiteIdAndLocale`. A value must be provided at all times for required parameters, but optional parameters in general do not need to have a value and the execution will default to a pre-defined behaviour. Values can be specified by position and by name. In both cases, all parameters not specified will be evaluated using their default values. Value specification by position is done by listing all values from the first to the last needed value. For example: a `select * from table(value1, value2, value3)` on a table with four parameters will use the default value for the fourth parameter and the specified values for the first three. Value specification by name is done by listing all values that require a value. For example with `select * from table(name1 => value1, name3 => value3)` on the same table will use the default values for the second and fourth parameters and the specified values for the first and third. | Name | Data Type | Required | Default Value | Documentation | |---|:---:|:---:|:---:|---| | `locale` | `varchar2` | ☑ | | The locale code of the helpdesk (ISO 639-1). | | `locale` | `varchar2` | ☑ | | The locale code of the helpdesk (ISO 639-1). | | `website_id` | `varchar2` | ☐ | | The website identifier. Defaults to the website ID of the connection when left out. | | `website_id` | `varchar2` | ☐ | | The website identifier. Defaults to the website ID of the connection when left out. | ## Columns of Table Function The columns of the table function `HelpdeskFeedbacksByWebsiteIdAndLocale` are shown below. Each column has an SQL data type. | Name | Data Type | Label | Required | Documentation | |---|:---:|---|:---:|---| | `article_id` | `varchar2` | | ☐ | Identifier of the article the feedback belongs to. | | `article_id` | `varchar2` | | ☐ | Identifier of the article the feedback belongs to. | | `article_title` | `varchar2` | | ☐ | Title of the article the feedback belongs to. | | `article_title` | `varchar2` | | ☐ | Title of the article the feedback belongs to. | | `article_url` | `varchar2` | | ☐ | Public URL of the article when published. | | `article_url` | `varchar2` | | ☐ | Public URL of the article when published. | | `comment` | `varchar2` | | ☐ | Comment left with the feedback (if any). | | `comment` | `varchar2` | | ☐ | Comment left with the feedback (if any). | | `created_at` | `datetime` | | ☑ | Feedback creation timestamp. | | `created_at` | `datetime` | | ☑ | Feedback creation timestamp. | | `rating` | `varchar2` | | ☑ | Rating of the feedback; one of helpful and unhelpful. | | `rating` | `varchar2` | | ☑ | Rating of the feedback; one of helpful and unhelpful. | | `session_assigned_user_id` | `varchar2` | | ☐ | Operator user identifier assigned to the session (if any). | | `session_assigned_user_id` | `varchar2` | | ☐ | Operator user identifier assigned to the session (if any). | | `session_avatar` | `varchar2` | | ☐ | Avatar of the author of the feedback. | | `session_avatar` | `varchar2` | | ☐ | Avatar of the author of the feedback. | | `session_email` | `varchar2` | | ☐ | Email of the author of the feedback. | | `session_email` | `varchar2` | | ☐ | Email of the author of the feedback. | | `session_geolocation_city` | `varchar2` | | ☐ | City name. | | `session_geolocation_city` | `varchar2` | | ☐ | City name. | | `session_geolocation_country` | `varchar2` | | ☐ | Country code. | | `session_geolocation_country` | `varchar2` | | ☐ | Country code. | | `session_geolocation_region` | `varchar2` | | ☐ | Region code. | | `session_geolocation_region` | `varchar2` | | ☐ | Region code. | | `session_id` | `varchar2` | | ☐ | Session identifier of the author of the feedback (if any). | | `session_id` | `varchar2` | | ☐ | Session identifier of the author of the feedback (if any). | | `session_nickname` | `varchar2` | | ☐ | Nickname of the author of the feedback. | | `session_nickname` | `varchar2` | | ☐ | Nickname of the author of the feedback. |